Privacy Policy
Last updated: December 2024
1. Information We Collect
SafeWatch is committed to protecting your privacy while providing SMS fraud protection services. We may collect:
- SMS Message Data: Content of text messages for fraud analysis (processed anonymously)
- Device Information: Basic device and network information necessary for service operation
- Usage Data: Service usage statistics to improve our fraud detection capabilities
2. How We Use Your Information
We use collected information solely to:
- Detect and prevent SMS fraud, phishing, and scam attempts
- Improve our AI-powered fraud detection algorithms
- Provide and maintain our security services
- Comply with legal obligations and protect user safety
3. Data Security and Privacy
Your privacy is our priority:
- Privacy by Design: Personal identifiers (phone numbers) are hashed using SHA256 encryption
- Data Minimization: We collect only the minimum data necessary for fraud protection
- Secure Processing: All data is processed using enterprise-grade security measures
- No Raw Storage: Raw phone numbers and personal identifiers are never stored
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties, except:
- When required by law or legal process
- To protect against fraud, security threats, or illegal activities
- With your explicit consent
5. Data Retention
We retain data only as long as necessary to provide our services and comply with legal requirements. Message content is processed for fraud detection and then anonymized for algorithm improvement.
6. Your Rights
You have the right to:
- Access information about what data we process
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of our services at any time
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age.
8. International Data Transfers
If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where our servers are located and our central database is operated.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
SafeWatch Privacy Team
Email: [email protected]
This privacy policy is designed to be transparent and compliant with applicable privacy regulations including GDPR, CCPA, and other data protection laws.