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Terms of Use

Last updated: August 2025

1. Acceptance of Terms

By accessing or using SafeWatch ("the Service"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

SafeWatch provides AI-powered SMS fraud detection and protection services. Our service:

• Analyzes text messages for potential fraud, phishing, and scam indicators
• Provides educational content about fraud prevention
• Uses machine learning algorithms to identify suspicious patterns
• Offers coaching and guidance to help users make safer decisions

3. User Eligibility

You must be at least 18 years old to use this Service. By using SafeWatch, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will use the Service in compliance with all applicable laws

4. User Responsibilities

When using SafeWatch, you agree to:

• Provide accurate information when required
• Use the Service only for its intended fraud protection purposes
• Not attempt to reverse engineer or compromise our security systems
• Not use the Service for illegal activities or to harm others
• Report any suspected vulnerabilities or issues to our support team

5. Service Limitations

• Is not 100% accurate: No automated system can guarantee perfect fraud detection
• Should not replace common sense: Users must exercise their own judgment
• May have false positives/negatives: Some legitimate messages may be flagged, and some fraudulent messages may not be detected
• Is advisory only: Our analysis provides guidance, not definitive determinations

6. Privacy and Data Use

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:

• Phone numbers are hashed for privacy protection
• Message content is processed anonymously for fraud detection
• We collect minimal data necessary for service operation
• Data is secured using enterprise-grade encryption

7. Intellectual Property

SafeWatch and its original content, features, and functionality are owned by SafeWatch and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Prohibited Uses

You may not use SafeWatch:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations or laws
• To transmit malicious code, viruses, or other harmful computer code
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To interfere with or circumvent the security features of the Service

9. Service Availability

We strive to keep SafeWatch available at all times, but we cannot guarantee uninterrupted service. We may:

• Perform scheduled maintenance that temporarily interrupts service
• Experience unexpected downtime due to technical issues
• Modify or discontinue features with reasonable notice
• Limit usage to ensure fair access for all users

10. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SAFEWATCH EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

IN NO EVENT SHALL SAFEWATCH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to defend, indemnify, and hold harmless SafeWatch and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

13. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

14. Governing Law

These Terms shall be interpreted and governed by the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service will be resolved in the appropriate courts.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

17. Contact Information

If you have any questions about these Terms of Use, please contact us at:

SafeWatch Legal Team
Email: [email protected]
For general support: [email protected]

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These terms are designed to protect both SafeWatch and our users while ensuring fair and legal use of our fraud protection services.